Upon receiving a complaint, what is the authority of the bureau?

The bureau has the authority to make necessary investigations upon receiving a complaint. This means they are empowered to look into the details of the complaint, gather relevant information, and assess the situation appropriately. Investigating allows the bureau to determine whether the complaint is valid and warrants further action or intervention.

Conducting investigations also aligns with the bureau's responsibility to uphold and enforce professional standards within the embalming practice. This process is crucial to ensuring that any potential violations are addressed and that all parties are treated fairly and in accordance with the law.

While delegating investigations, consulting with legal advisors, or dismissing complaints may be part of broader processes within regulatory agencies, the initial and primary authority following a complaint is indeed to conduct an investigation. This ensures that due diligence is exercised in all matters affecting public trust and professional integrity in the embalming field.